Shipping policy

Shipping Policy

House of Della Rose Hair Boutique Shipping Policy

Thank you for shopping with House of Della Rose Hair Boutique! We are committed to delivering your order safely and as quickly as possible.

Processing Time

  • Orders are processed within 2–5 business days after payment has been received and verified.
  • Orders are not processed or shipped on weekends or holidays.
  • During sales, promotions, or holidays, processing times may be slightly longer.

Shipping

  • Shipping costs are calculated at checkout based on your location and the shipping method selected.
  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • Delivery times are estimates and may vary due to carrier delays, weather conditions, or other circumstances beyond our control.

Pre-Orders

Items marked as Pre-Order require additional processing time. The estimated shipping timeframe will be listed on the product page. If your order contains both in-stock and pre-order items, your order may ship together once all items are available unless otherwise stated.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. House of Della Rose Hair Boutique is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, House of Della Rose Hair Boutique is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly. We will gladly assist by providing tracking information.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the damaged item(s) and packaging. We will review your claim and work toward an appropriate resolution.

International Shipping

International shipping may be available to select countries. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: houseofdellarosehairboutique@gmail.com

Thank you for choosing House of Della Rose Hair Boutique. We appreciate your support and look forward to serving you!